{"id":125,"date":"2021-04-13T07:17:16","date_gmt":"2021-04-13T07:17:16","guid":{"rendered":"http:\/\/euroklimat.com.vn\/home\/?page_id=125"},"modified":"2021-04-13T15:56:13","modified_gmt":"2021-04-13T15:56:13","slug":"support-assistance","status":"publish","type":"page","link":"https:\/\/euroklimat.com.vn\/home\/about-us\/support-assistance\/","title":{"rendered":"SUPPORT &#038; ASSISTANCE"},"content":{"rendered":"<h4>Webservice \u2013 web portal 24\/7<\/h4>\n<p>Planned and designed for the specific competences, &#8220;webservice&#8221; is a web portal that enables customers or support centres to access the detailed documentation for each single machine: the construction drawing, electric diagram, list of spare parts, order confirmation, instructions manual, declaration of conformity and much more. The information is consequently always available and up-to-date, also when you are physically at the site of installation.<\/p>\n<p><a class=\"link-general\" href=\"http:\/\/webservice.euroklimat.it\" target=\"_blank\" rel=\"noopener\">Enter WebService<\/a><\/p>\n<h4>Eurokey \u2013 Product selection software<\/h4>\n<p>In Euroklimat&#8217;s vast product range, this programme can search for, select and offer the appliance required to satisfy all needs. The endless options are extremely flexible: from silenced machines to heat recovery, from the simplest calculation with nominal conditions to more complex dimensioning ascribing the specific values of use, one click is all it takes to access clear, analytical answers.<\/p>\n<h4>After-sales service<\/h4>\n<p>Our organisation includes an office dedicated to after-sales technical support that is able to offer a great number of services, such as:<\/p>\n<ul class=\"ul-disc\">\n<li>on-line technical service<\/li>\n<li>Spare parts service<\/li>\n<li>Technical intervention on site<\/li>\n<li>Scheduled maintenance service<\/li>\n<li>Customer training courses<\/li>\n<li>External support centre training courses<\/li>\n<\/ul>\n<h4>Spare parts warehouse<\/h4>\n<p>The internal warehouse is divided into a central warehouse, which supplies the assembly lines, and the spare parts warehouse that can guarantee almost immediate availability of all &#8220;critical&#8221; components.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Webservice \u2013 web portal 24\/7 Planned and designed for the specific competences, &#8220;webservice&#8221; is a web portal that enables customers or support centres to access the detailed documentation for each single machine: the construction drawing, electric diagram, list of spare parts, order confirmation, instructions manual, declaration of conformity and much more. The information is consequently [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":114,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"about_us.php","meta":{"footnotes":""},"class_list":["post-125","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SUPPORT &amp; ASSISTANCE - Euroklimat Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/euroklimat.com.vn\/home\/about-us\/support-assistance\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SUPPORT &amp; ASSISTANCE - Euroklimat Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"Webservice \u2013 web portal 24\/7 Planned and designed for the specific competences, &#8220;webservice&#8221; is a web portal that enables customers or support centres to access the detailed documentation for each single machine: the construction drawing, electric diagram, list of spare parts, order confirmation, instructions manual, declaration of conformity and much more. 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